G-1, F No. 6, Sunder Sangam CHS, Sunder NagarNear Dalmiya College Malad (West)
Mumbai-400064, India

3 Darshan Residency, Dakera Tekri Bachar Road, Valsad-396001, Gujarat, India

For any grievance/complaints or suggestions please write to email: support@soopermind.com

Grievance Officer: Devang Raithatha

The standard resolution timeline is 15 working days from the date of submission.

All grievance queries which are likely to be resolved within 15 days are solved at the lowest level of escalation matrix i.e. by the customer care representative who is answerable to the officer mentioned above.

If the nature of the query is such that is not likely to be resolved within 15 days, the query will be escalated to the the the respective officer mentioned above.

The escalated queries are to be resolved within 45 days from the date of submission.

9041650633, 9820081649